Terms of Service

Welcome to The Orchid House Miami! By using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully to understand your rights and responsibilities when interacting with our site.

1. Introduction

The Orchid House Miami is a premier online store offering exquisite orchid arrangements, delivering elegance for every occasion within Miami, Florida, and the surrounding areas. These Terms of Service govern your access to and use of our website, including the purchase of products.

2. Acceptance of Terms

By accessing or using our website (https://myorchidhouse.com/), you agree to comply with these Terms of Service. If you do not agree with any of these terms, please refrain from using our website.

3. Product Information

At The Orchid House Miami, we take great pride in providing our customers with high-quality orchid arrangements. We strive to ensure that the product descriptions, images, and pricing on our website are accurate. However, we cannot guarantee that every item displayed on the website will be free from errors. If there is an issue with your order, please contact us immediately.

4. Ordering and Payment

When you place an order through our website, you are offering to purchase a product under these Terms of Service. All orders are subject to availability and confirmation of the order price. We accept various payment methods for your convenience. Payment must be received in full before an order can be processed.

5. Refund Policy

At The Orchid House Miami, we value your satisfaction and strive to ensure that both you and the recipient of your orchid arrangement have an exceptional experience. If for any reason you or the recipient are not completely satisfied with the orchid arrangement within 48 hours of delivery, please contact us. We will work with you to resolve the issue in a manner that meets your needs. Your satisfaction is our priority.

6. Shipping and Delivery

We offer shipping and delivery services within the Miami-Dade and Broward County areas. Once your order has been confirmed, we will arrange for timely delivery. Delivery times may vary based on the location, but we aim to deliver all orders promptly. If you have any questions or require assistance regarding shipping or delivery, please contact us at (786) 333-5638.

7. Contact Us

Should you have any inquiries or require assistance, please do not hesitate to reach out to us:

Phone: (786) 333-5638
Email: theorchidhousemia@gmail.com

8. Copyright and Intellectual Property

All content, images, logos, and materials on our website are the property of The Orchid House Miami and are protected by copyright laws. No part of the website may be copied, reproduced, or used without explicit permission from The Orchid House Miami.

9. Limitation of Liability

The Orchid House Miami is not responsible for any direct, indirect, or consequential damages arising from the use of our website or the purchase of our products, unless specified by applicable law. We will not be liable for any delays or issues outside of our control.

10. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of Florida, United States, without regard to its conflict of law principles.

12. Conclusion

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service. We are committed to providing exceptional service and beautiful orchid arrangements to enhance your gifting experience.