Billing Terms & Conditions
Introduction
Welcome to The Orchid House Miami! By using our services, including orchid delivery and event decoration, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities.
Payment Terms
- Order Confirmation: Orders are confirmed upon receipt of full payment or a deposit (for event services). Payment methods include credit/debit cards, bank transfers, or other methods specified during checkout.
- Deposits for Events: A non-refundable deposit of 50% is required to secure event bookings. The remaining balance must be paid no later than 14 days before the event date.
- Pricing: All prices are listed in USD and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
Cancellation Policy
- Orchid Deliveries: Cancellations must be made at least 24 hours before the scheduled delivery time for a full refund.
- Event Services: Cancellations made more than 30 days before the event will receive a refund minus the deposit. Cancellations within 30 days of the event are non-refundable.
Limitation of Liability
The Orchid House Miami is not responsible for delays or issues caused by factors beyond our control, such as weather, traffic, or third-party service disruptions.
Contact Us
For questions or concerns, please contact us at:
- Phone: (786) 333-5638
- Email: theorchidhousemia@gmail.com